IT Experience
OAOT Test Analyst November 2003 - August 2004
OAO Technology Solutions
Moncton, NB
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Implemented a testing process to be utilized by all applications supporting the IBM/AT&T contract.
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Researched existing testing processes and procedures being used by all applications.
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Researched industry trends and testing tools.
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Performed GAP analysis.
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Submitted findings and recommendations to Senior Management.
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Implemented processes and procedures based on recommendations from Senior Management.
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Created training material and technical documentation for testing process.
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Conducted training sessions for OAOT Testing process.
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Conducted training sessions on Defect Management and Root Cause Analysis.
SST Lead Tester/Business Analyst
February 2003 - November 2003
OAO Technology Solutions
Moncton, NB
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Software Quality Assurance Lead for IBM/AT&T windows based client server application
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Tracked software development throughout the product life cycle
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Reported static and dynamic defects discovered during inspection process and integration and system test.
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Produced technical documents for the client and provided support for interfacing applications.
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Produced internal documents for all project and account maintenance activities.
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Trained less senior staff members in daily SST activities and OAOT / IBM processes and procedures.
Software Quality Assurance
May 2002 - February 2003
OAO Technology Solutions
Moncton, NB
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Software Quality Assurance of AS/400 IBM/AT&T billing application.
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Tracked software development throughout the product life cycle by following Software Development Framework (SDF) principles.
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Reported static and dynamic defects discovered during inspection process and integration and system test.
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Produced technical documentation for the client and internal documents for all project and account maintenance activities.
Developer/Analyst
November - April 2002
Woodstock, NB
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Designed and implemented an application for an independent loan services organization to track customer account activity and generate accounts receivable, delinquency and revenue reports for management.
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Designed and implemented an application for an independent trucking company to bill loads, generate accounts receivable, accounts payable and various other management reports.
Senior Systems Analyst
February 2000 - August 2001
Connect North America Corporation
St. Stephen, NB
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Maintained AS/400 Network for 30+ users
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Developed and maintained applications for Bell South, Verizon, and the Province of New Brunswick.
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Created and implemented an automation program to generate daily client and senior management traffic reports. This initiative reduced effort, redundancy and user input errors significantly.
Junior Systems Analyst
September 1999 - February 2000
Connect North America Corporation
St. Stephen, NB
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Developed and maintained applications for Bell South, Verizon, and the Province of New Brunswick.
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Generated and validated traffic reports for clients and senior management.
Network Administrator
June 1999 - September 1999
New Brunswick Community College
Woodstock, NB
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Maintained student and administration accounts on Windows NT and Novell networks.
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Inventoried and rebuilt workstations in student computer labs.
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Installed Fast Ethernet cabling and hubs throughout the college.
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General administrative duties.
Software Instructor
May 1995 - July 1995
CompuCollege School of Business
Fredericton, NB
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Instructed students in various software applications incuding; DBase, LOTUS, AccPac Simpy Accounting, MS Word, MS Excel, MS PowerPoint
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Supervised computer labs
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